is another tired day at work.. working so hard and yet got some unreasonable people... I am totally piss off and break down all thank to this
Mediacorp Reporter, he claim..
this patient appointment time do not telly with what the system indicate.. therefore i inform the front counter abt it.. i have to walk out all the way to the counter and inform the receptionist as the phones is occupied by the nurses.. to prevent the patient/relative to walk extra, i inform the receptionist when the relative is still there.. the appointment slip wrote 11am.. but the system wrote 12.30pm.. so, i have to let the receptionist know so that they could change the timing.. But the relative said that the patient is feeling unwell.. so by doing them a favour, i tell the receptionist not to change the timing and stick to 11am as it is.. I did check with the scheduler and find out what is the problem.. I saw that the timing is actually at 11am but because patients have to see doctor, that why the timing changes... after that, I went back to my counter and do my stuffs after that.. Is very busy in the early afternoon..
Somehow, this group of peoples came in.. I have no idea what is happening but one of the guy seem to be talkin quite loud.. I have ASOLUTELY NO IDEA what is happening there.. that guy appear to the the patient son.. he with his father and brother came in.. i have totally no idea what is their intention.. what happened next was that this guy pointed at me and ask me to go over.. well.. i go over as he ask for.. and he start to verbal-ly insult me and threaten me... the moment i went over, he started scolding me (which i totally dun understand why!!)... he said that what..
He talk in a VERY harsh tone:"Don't take my father as a fool...""That nures wearing the white one (pointing his clothes), you her friend right!" (I have totally no idea who he refering to as all the nurses wearing white.. and i show him a puzzle face..)"Don't try to cheat my father.."- Some of the nurses were there and trying to sot things out.. somehow i think it is regarding the appointment time matters.. -"Come.. you explain to me.. i hear you explain.." Well, i am in complete shocked.. but i still explain to him.. i said that the patient have to see doctor at 10.45am (as shown in the system) and therefore the scheduler have to change the appointment time.. den he immediately shouted at me.."WHERE!! SHOW ME THE EVIDENCE!!"I have no idea how to deal with it.. the nurses just keep ask him to cool down.. well.. since he wan the evidence, i told him that the system indicate that patient have see doctor.. but whether a not patient got go see, i have no idea.. i just do based on what the system had said.. I done my job well, I do what I suppose to do... but than.... he continue...
"WHAT YOUR NAME!! YOU KNOW WHERE I WORK!!! I AM A MEDIACORP REPORTER!!! WHAT YOUR NAME!!! I AM GOING TO REPORT YOU!!!!!""QUIT YOUR JOB LAH!!!"i am totally in shocked!!!! i have done NOTHING but standing there and listening him SCOLDING me for don't know what reason.. and he said that he wanted to report me... well.. of coz i did not tell him my name... i was in shock and have no idea what is happening.. i only see he keep scolding me and threaten that he wanted to report me... and me?? i just stand there let him scold... that Mediacorp Reporter was so angry that he act as if he wanted to hit me... the nurses were there to act as a wall to protect me... i walked away and ignore that person.. (I got a lot of stuff need to do!!!! i cannot be standing there let him scold and don't do my work right!!!) than he keep shouting..."WHAT IS HER NAME!!! WHAT HER NAME!! JUST TELL ME WHAT HER NAME!!!"and somehow the nurses told him... den he continue shout.."RUBY ANG.... I AM GOING TO REPORT YOU..."well.. his brother seem nice and keep asking him to chill as well.. as for his father, i need heard him saying what "uncle understanding.............." i also not sure.. but that Mediacorp Reporter keep shouting at me.. I walk away and end up crying.. I was so badly insult by him!!!Can a
Mediacorp Reporter abuse his own authority?? I don't believe that Mediacorp actually have such person.. Threatening me and almost resorted to violent.. If i did not leave the scene, i think i might be ending up at the hospital... So what if he is a reporter?? Can he verbal-ly abuse me??? Without knowing what is happening there, i end up getting scolded and being threaten... So even if he is a
Mediacorp Reporter, can he anyhow use his authority and threaten me just because he is a
Mediacorp Reporter?? For such cases, should i sue him for abusing and threatening me?? He shouted at me so loudly that everyone is looking at me.. He cause me to be emotionally unstable.. So does it mean that so long one person is a Mediacorp Reporter, he/she can anyhow scold and threaten people for no reason??? and for your information, i am just a TEMPORARY CLERK working there as part time.. for godness sake, with such attitude, i think Mediacorp should think twice before hiring people as a reporter... I don't wish more people to be abuse like me..
after having a talk with my manager... this kind of people already lost respect from others.. i no need to think so much about it.. sue?? forget it.. but if he really write a report on it, i gonna make sure i fight back.. =)
